Training Course Outline

Course Title

Specialist Courses on Psychosocial Wellbeing and Mental Health in the Workplace

Course Duration

• 2 / 3 Days

Target Audience

• Employees in all Industries
• Supervisors and Team Leaders
• Managers
• Human Resources Personnel
• Health and Safety Professionals
• Occupational Health Practitioners

Learning Objectives

By the end of this course, participants will be able to:

• Understand psychosocial wellbeing and mental health concepts.
• Identify psychosocial hazards in the workplace.
• Recognise signs of stress, burnout, anxiety, depression, and other mental health concerns.
• Implement strategies to promote psychological safety and wellbeing.
• Support colleagues experiencing mental health challenges.
• Contribute to a positive workplace culture.
• Understand organisational responsibilities regarding mental health.

Unit 1: Introduction to Psychosocial Wellbeing and Mental Health

Topics

• Definitions and key concepts
• Mental health continuum
• Psychosocial wellbeing explained
• Importance of workplace mental health
• Business and human impacts

Training Activities

• Group discussion
• Workplace wellbeing self-assessment

Unit 2: Understanding Psychosocial Hazards

Topics

• What are psychosocial hazards?
• Common workplace psychosocial risks:
  • Excessive workload
  • Job insecurity
  • Role ambiguity
  • Workplace violence
  • Bullying and harassment
  • Poor organizational change management
  • Lack of support
  • Fatigue and long working hours
  • Remote and hybrid work challenges

Training Activities

• Hazard identification exercise
• Case study analysis

Unit 3: Mental Health Awareness

Topics

• Stress and resilience
• Anxiety disorders
• Depression
• Burnout syndrome
• Substance misuse awareness
• Trauma and post-traumatic stress
• Stigma and discrimination

Training Activities

• Mental health myths and facts quiz
• Scenario discussions

Unit 4: Psychological Safety and Positive Workplace Culture

Topics

• Psychological safety principles
• Trust and communication
• Inclusive leadership
• Respectful workplace behaviors
• Creating supportive work environments

Training Activities

• Team culture assessment
• Communication role-play

Unit 5: Recognizing Warning Signs and Early Intervention

Topics

• Behavioral indicators
• Emotional indicators
• Physical indicators
• Performance-related indicators
• Having supportive conversations

Training Activities

• Role-playing conversations
• Observation exercises

Unit 6: Stress Management and Resilience

Topics

• Understanding stress responses
• Personal resilience strategies
• Work-life balance
• Time management
• Coping mechanisms
• Mindfulness and self-care practices

Training Activities

• Stress assessment tool
• Resilience planning exercise

Unit 7: Organizational Responsibilities and Legal Considerations

Topics

• Duty of care
• Workplace health and safety obligations
• Psychosocial risk management
• Reporting mechanisms
• Confidentiality and privacy
• Mental health policies and programs

Training Activities

• Policy review workshop
• Risk assessment exercise

Unit 8: Supporting Mental Health at Work

Topics

• Reasonable workplace adjustments
• Employee assistance programs (EAPs)
• Referral pathways
• Return-to-work support
• Peer support initiatives

Activities

• Support planning exercise
• Group problem-solving activity

Unit 9: Psychosocial Risk Assessment and Action Planning

Topics

• Identifying psychosocial hazards
• Assessing risks
• Control measures
• Monitoring and evaluation
• Continuous improvement

Training Activities

• Workplace risk assessment workshop
• Development of action plans

Examination Assessment On OSHAssociation Exam Portal

• Multiple-choice Questions
• Short-answer Theory Questions

Certificate

Certificate of Completion in OSH Specialist Course on Psychosocial Wellbeing and Mental Health in the Workplace after successful completion of the exam assessment and meting the pass mark.

Course Alignment with the Following Standards

• International Organization for Standardization (ISO) ISO 45001 Occupational Health and Safety Management Systems
• International Organization for Standardization (ISO) ISO 45003 Psychological Health and Safety at Work
• Guidance from the World Health Organization on workplace mental health
• Guidance from the International Labour Organization on occupational safety and health and psychosocial risks.